Position: Health Information Specialist
Status: Full-time
Hourly pay: $16-19 per hour; raises and bonuses based on performance
Job Summary:
We are looking for a health information specialist. Here, at Osterbind Law, we are invested in our clients and their cases. As the Health Information Specialist, your job is absolutely integral.
We are a personal injury law firm, our cases don’t move forward without medical records to support them. We are looking for someone who will be invested in our clients and drive their cases forward.
This position needs someone who is driven and tenacious to ensure our attorneys have what they need to represent our clients well. Sometimes that will take courage to deal with difficult individuals and situations. But you will always have the team at Osterbind Law to support you.
Joining Our Team
This position is not for everyone. However, it will be the “perfect” fit for someone. The office culture is very important to Osterbind Law.
As a part of this team, you will have a very important role in contributing to our team’s culture. You are unique and can contribute to our culture like no one else can. Positively interacting with your coworkers and our clients will create a better place for you to work and a better team that our clients can depend on.
The Day to Day
Our health information specialist will primarily consist of the gathering and organizing of medical records for over a hundred cases. The responsibilities include sending out requests for records, confirming that everything is received, reviewing the records to confirm nothing is missing, and consistently calling or following up with medical providers for missing information.
Once the records are received, they will need to be electronically organized into chronological order and bookmarked. Records that are unrelated to the case will need to be identified and separated. Then, there are summaries of expenses and treatment that need to be created and then updated every time new records are received.
The health information specialist position will require someone who can see a task through to completion and find creative solutions to overcome obstacles and roadblocks. Sometimes you will have to deal with difficult people or systems. The right person for this job will be persistent and courageously pursue the needed information. The perfect person will be able to assess a situation and perceive the best way to proceed. They will also have to work well under deadlines and be consistent and dependable.
Lastly, communication is key in this business. This position will require someone who is great at communication, both oral and written. The job will require communication with attorneys, paralegals, medical providers, and clients.
Health Information Specialist
Work Activities:
Gather Medical Records:
- Sending requests to medical providers
- Tracking received records
- Following up with providers for missing information
Organize medical records:
- Organize records chronologically
- Bookmark pdf’s
- Determine relevant records
Drafting various summaries:
- Drafting narrative summaries of treatment
- Compiling itemized summaries of expenses
Active Learning:
- Attending occasional conferences and seminars
- Reading various books on teamwork and business
- Monthly meetings
Tools and Equipment Used:
- Apple OS
- Computer
- PDF penpro
- Electronic Case File Management: including scanning, creating electronic documents and organizing electronic documents
- Google Chat
- Microsoft Office (Word, Excel)
- MyCase Case Management Software
- Office Telephone
- Dropbox
- Various medical records software
Health Information Specialist Job context:
Osterbind Law, PLLC is a growing, family-run law firm in Lynchburg, Virginia that specializes in injury and disability law. Our fast paced environment offers a comfortable and collaborative work environment as well as competitive compensation. The health information specialist job will work with a variety of people, mainly clients, medical providers, and outside administrative staff.
The hours will be 8:00 AM to 5:00 PM, Monday through Friday, with one hour provided for lunch.
Work performance:
Brandon Osterbind and Julia Hinckle evaluate the performance of the health information specialist quarterly. Performance is evaluated on the following:
- Ability to listen to instructions
- Finishing projects in a timely manner
- Quality of work
READY TO APPLY?
Follow these instructions:
Please submit your cover letter, resume, writing sample, references, and transcript via email or USPS (snail mail).
If you send by email, the email must follow these instructions:
- Subject line MUST say: “I’D LOVE TO WORK FOR YOU.”
- Attach a detailed cover letter outlining why YOU are the PERFECT candidate
- Attach a resume
- Optional, but strongly encouraged: writing sample, references from previous employers, college transcript (unofficial transcript is acceptable)
Please email your application to:
If you send an application by mail, use this exact address:
Osterbind Law, PLLC
Private & Confidential
ATTN: Julia Hinckle
1216 Greenview Dr., Suite A
Lynchburg, Virginia 24502
You may call Julia two weeks after mailing or two days after emailing your application regarding this position and confirm receipt by calling 434-515-2807.
PLEASE NOTE: if you would like your application to remain confidential from your current employer, please include this in the cover letter.
If you can’t follow these directions, then you probably won’t get a call back for an interview.
We will be flexible on the start date for the right candidate, so start at a date most convenient for you.