Position: Receptionist/Chief of Happiness
Status: Full-time
Pay: Salary based on $13-17 per hour (depending on experience and skills)
Receptionist Job Summary:
This position would be the firm’s first point of contact for anyone contacting Osterbind Law. It is one of the most important roles at our firm. We want everyone to know that they are valued and respected and that we know what we are doing. The person answering the phone either makes or breaks that perception.
That is why we prefer to say Chief of Happiness!
This job is responsible for answering all incoming phone calls, scanning and filing all incoming and outgoing mail. This job also requires you to provide assistance periodically to friendly, but focused attorneys.
This position is certainly not for everyone. It will be the “perfect” fit for someone, though.
That someone must be happy, kind, and competent.
That someone will thrive on the busy pace and can manage a range of tasks from a variety of sources. Importantly, that someone is punctual, disciplined, and dependable. We are looking for a hard worker, who can work well under deadlines with a quick response time.
Here at Osterbind Law, PLLC we want to consistently better ourselves through actively learning, actively listening to clients or attorneys, and critical thinking. The perfect person for this job will be an independent problem solver. He or she will be solution-oriented and will be able to run a project until it is completed.
Lastly, communication is key in this business. The perfect person for this position will be good at communication, both oral and written, an active listener, and will conduct his or herself in a professional manner.
Work Activities:
Completing Administrative Tasks:
- Scanning documents
- Creating electronic documents
- Organizing electronic documents
- Filing electronic documents and occasionally physical documents
- Processing incoming mail
- Processing outgoing mail
- Keeping cases updated with new information
Active Learning:
- Attending occasional conferences and seminars, either in person or virtual
- Reading various books on teamwork and business
- Monthly meetings
Operate the main telephone
- Answering incoming calls
- Taking messages
- Responding to voicemails
Transferring information and documents
- Giving information from incoming calls to the attorneys
- Sharing documents with clients
Scheduling appointments and updating calendar
- Scheduling appointments for return phone calls, etc.
- Updating appointments with new information
Tools and Equipment Used
- Apple OS
- Computer
- ScanSnap IX1500
- Electronic Case File Management: including scanning, creating electronic documents and organizing electronic documents
- Email through Apple Mail
- Microsoft Office (Word, Excel)
- MyCase Case Management Software
- Office Telephone
Job Context:
Osterbind Law, PLLC is a growing, family-run law firm in Lynchburg, Virginia that specializes in injury and ERISA disability law. The environment is fast-paced and offers a comfortable and collaborative work environment as well as competitive compensation. The hours will be 8:00 AM to 5:00 PM Monday through Friday (business hours) with one hour provided for lunch.
Work Performance:
Performance in this position will be evaluated by Brandon Osterbind, Esq. Performance will be evaluated on the following:
- Ability to listen to instructions
- Finishing projects in a timely manner
- Quality of work
READY TO APPLY?
Follow these instructions:
Please submit your cover letter, resume, writing sample, references, and transcript via email OR by using the following link:
Email must follow these instructions:
- Subject line MUST say: “I’D LOVE TO WORK FOR YOU.”
- Attach a detailed cover letter outlining why YOU are the PERFECT candidate
- Attach a resume
- Optional, but strongly encouraged: writing sample, references from previous employers, college transcript (unofficial transcript is acceptable)
You may call Julia two weeks after mailing your application regarding this position and confirm receipt by calling 434-515-2807.
Please email your application to: [email protected]
You can also mail your application to this exact address:
Osterbind Law, PLLC
Private & Confidential
ATTN: Julia Hinckle
1216 Greenview Dr., Suite A
Lynchburg, Virginia 24502
PLEASE NOTE: if you would like your application to remain confidential from your current employer, please include this in the cover letter.
If you can’t follow these directions, then you probably won’t get a call back for an interview.
We will be flexible on the start date for the right candidate, so start at a date most convenient for you.
