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Receptionist Job in Lynchburg

Position: Receptionist/Chief of Happiness

Status: Full-time
Pay: Salary based on $13-17 per hour (depending on experience and skills)

Receptionist Job Summary:

This position would be the firm’s first point of contact for anyone contacting Osterbind Law. It is one of the most important roles at our firm. We want everyone to know that they are valued and respected and that we know what we are doing. The person answering the phone either makes or breaks that perception. 

That is why we prefer to say Chief of Happiness!

This job is responsible for answering all incoming phone calls, scanning and filing all incoming and outgoing mail. This job also requires you to provide assistance periodically to friendly, but focused attorneys.

This position is certainly not for everyone. It will be the “perfect” fit for someone, though.

That someone must be happy, kind, and competent.

That someone will thrive on the busy pace and can manage a range of tasks from a variety of sources. Importantly, that someone is punctual, disciplined, and dependable. We are looking for a hard worker, who can work well under deadlines with a quick response time.

Here at Osterbind Law, PLLC we want to consistently better ourselves through actively learning, actively listening to clients or attorneys, and critical thinking. The perfect person for this job will be an independent problem solver. He or she will be solution-oriented and will be able to run a project until it is completed.

Lastly, communication is key in this business. The perfect person for this position will be good at communication, both oral and written, an active listener, and will conduct his or herself in a professional manner.

Work Activities:

Completing Administrative Tasks:

  • Scanning documents
  • Creating electronic documents
  • Organizing electronic documents
  • Filing electronic documents and occasionally physical documents
  • Processing incoming mail
  • Processing outgoing mail
  • Keeping cases updated with new information

Active Learning:

  • Attending occasional conferences and seminars, either in person or virtual
  • Reading various books on teamwork and business
  • Monthly meetings

Operate the main telephone

  • Answering incoming calls
  • Taking messages
  • Responding to voicemails

Transferring information and documents

  • Giving information from incoming calls to the attorneys
  • Sharing documents with clients

Scheduling appointments and updating calendar

  • Scheduling appointments for return phone calls, etc.
  • Updating appointments with new information

Tools and Equipment Used

  • Apple OS
  • Computer
  • ScanSnap IX1500
  • Electronic Case File Management: including scanning, creating electronic documents and organizing electronic documents
  • Email through Apple Mail
  • Microsoft Office (Word, Excel)
  • MyCase Case Management Software
  • Office Telephone

Job Context:

Osterbind Law, PLLC is a growing, family-run law firm in Lynchburg, Virginia that specializes in injury and ERISA disability law. The environment is fast-paced and offers a comfortable and collaborative work environment as well as competitive compensation. The hours will be 8:00 AM to 5:00 PM Monday through Friday (business hours) with one hour provided for lunch.

Work Performance:

Performance in this position will be evaluated by Brandon Osterbind, Esq. Performance will be evaluated on the following:

  • Ability to listen to instructions
  • Finishing projects in a timely manner
  • Quality of work

READY TO APPLY?

Follow these instructions:

Please submit your cover letter, resume, writing sample, references, and transcript via email OR by using the following link:

Apply Now

Email must follow these instructions:

  • Subject line MUST say: “I’D LOVE TO WORK FOR YOU.”
  • Attach a detailed cover letter outlining why YOU are the PERFECT candidate
  • Attach a resume
  • Optional, but strongly encouraged: writing sample, references from previous employers, college transcript (unofficial transcript is acceptable)

You may call Julia two weeks after mailing your application regarding this position and confirm receipt by calling 434-515-2807.

Please email your application to: [email protected] 

You can also mail your application to this exact address:

Osterbind Law, PLLC
Private & Confidential
ATTN: Julia Hinckle
1216 Greenview Dr., Suite A
Lynchburg, Virginia 24502

PLEASE NOTE: if you would like your application to remain confidential from your current employer, please include this in the cover letter.

If you can’t follow these directions, then you probably won’t get a call back for an interview.

We will be flexible on the start date for the right candidate, so start at a date most convenient for you.

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Client Reviews


Brandon and his team at Osterbind Law are truly peerless. This is exactly how a modern personal injury firm should operate. The firm is holistic in its approach and thoughtful. It's no wonder why they get such great results for their clients. And no surprise, their clients love them. I've had the pleasure of working with Brandon on a professional level and he levels up, big time. Kudos.
Nathaniel Amendola
3 months ago

Very compassionate and knowledgeable people who helped us with our situation. They worked quickly and I can’t tell you how grateful I’m they were so caring. I would recommend this firm to anyone that anyone
Lori Rudder
a year ago

The entire team at Osterbind Law are incredible. They communicated with us with every step and process that was happening . They provided the knowledge, support, and empathy to us on the case. And when the curve ball was thrown, they dug in deeper. I have nothing but the highest respect for Brandon and Hannah and the entire team. They made us feel more like a family, than a client.
Wendy Shull
a year ago

The staff is caring and very knowledgeable. They help you as quickly as possible, and worked very hard for us. I'm so pleased with the way they assisted us.
Meghan Rudder
a year ago

Brandon and his team did a great job helping me through my case. I'm so glad I chose him and stuck with him through the transition to his own firm. The staff is very knowledgeable and friendly. They feel like family after all this! Thank you for everything!!Amber J
Amber Higby
2 year ago
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  • 1216 Greenview Drive, Suite A
    Lynchburg, VA 24502
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