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Business and Operations Manager

Location: Lynchburg, VA (On-site, Full-Time)
Compensation: $60,000 – $80,000 per year + performance-based bonus
Join the Leadership Team at Osterbind Law, PLLC

At Osterbind Law, we’re not your typical law firm—and we’re not looking for your typical office manager. We’re hiring a Business & Operations Manager to lead the day-to-day business systems and serve on our firm’s leadership team.

This is a high-impact role for someone who thrives behind the scenes—someone who gets excited about spreadsheets, systems, checklists, and culture. If you enjoy organizing chaos, managing finances, improving workflows, and helping people do their best work, we want to meet you.


🔎 What You’ll Do

You’ll be the operational backbone of the firm—making sure everything runs smoothly so our attorneys can focus on fighting for our clients. You will:

  • Manage firm financials in QuickBooks (bank reconciliation, vendor payments, expense tracking)
  • Oversee Profit First distributions to keep our financial house in order
  • Submit Advocate Capital funding requests and monitor repayment
  • Own internal operations, including SOP documentation, admin systems, and office supply management
  • Lead hiring and onboarding—from job postings to day-one setup and training
  • Support and supervise administrative staff
  • Host quarterly check-ins with team members to align goals and expectations
  • Lead on our EOS leadership team, attending Level 10 meetings, tracking Scorecard metrics, and helping solve key firm issues using the EOS framework

🎯 Who You Are

You might be the perfect fit if you:

  • Are naturally organized, proactive, and calm under pressure
  • Have experience managing budgets, projecting revenue and expenses, and bookkeeping (especially QuickBooks)
  • Holding people accountable to key result areas and having honest conversations with employees
  • Are familiar with or eager to learn EOS (Entrepreneurial Operating System) from Traction by Gino Wickman
  • Have 3–5+ years of experience in operations, finance, or law firm administration
  • Love building systems, improving processes, and helping people grow
  • Want to be part of a mission-driven firm that values clarity, compassion, and courage

🧭 Why Osterbind Law?

We’re a growing personal injury and disability law firm that runs like a business—because we are one. We’ve adopted EOS, Profit First, and modern tech systems to help us grow efficiently and serve clients exceptionally.

You’ll get:

  • A leadership seat at the table
  • A collaborative, high-performance team
  • Competitive salary ($60,000–$80,000 depending on experience)
  • Performance-based bonus opportunity
  • Paid holidays, vacation, and professional development
  • The chance to make a real impact—in our firm and in the lives of our clients

🎁 Benefits Stack

We take care of our team so they can take care of our clients. As our Business & Operations Manager, you’ll receive:

  • Competitive Salary: $60,000 – $80,000 depending on experience
  • Performance-Based Bonus: Tied to leadership and firm-wide goals
  • Paid Holidays + Flexible Time Off: We believe in working hard and resting well
  • Simple IRA with Employer Contribution: 2% of salary, regardless of employee deferral
  • Professional Development: We support continued learning and leadership growth
  • Long-Term Disability Insurance: Coverage provided at no cost to you
  • Life Insurance: Group life policy included as part of your benefits package
  • Modern Tech Tools: Apple computer and access to cloud-based platforms like Google Workspace, MyCase, and QuickBooks
  • Supportive Team Culture: You’ll be surrounded by people who care about doing great work and doing it together

📅 Schedule & Location

This is a full-time, in-person role in our Lynchburg office. Hours are 8:00 AM – 5:00 PM, Monday through Friday, with one hour for lunch.


📬 How to Apply

Send us your resume and a short message explaining why you think you’re a great fit for this position. You can send your information to [email protected] or you can upload them here.

Bonus points if you’ve worked in a law firm or professional office—and double bonus if you’ve ever been part of a company that runs on EOS.

We’re hiring now. If this sounds like the kind of place you’ve been looking for, let’s talk.

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$940,000 in Settlements For Broken Clavicle and Torn Rotator Cuff

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Brandon and his team at Osterbind Law are truly peerless. This is exactly how a modern personal injury firm should operate. The firm is holistic in its approach and thoughtful. It's no wonder why they get such great results for their clients. And no surprise, their clients love them. I've had the pleasure of working with Brandon on a professional level and he levels up, big time. Kudos.
Nathaniel Amendola
3 months ago

Very compassionate and knowledgeable people who helped us with our situation. They worked quickly and I can’t tell you how grateful I’m they were so caring. I would recommend this firm to anyone that anyone
Lori Rudder
a year ago

The entire team at Osterbind Law are incredible. They communicated with us with every step and process that was happening . They provided the knowledge, support, and empathy to us on the case. And when the curve ball was thrown, they dug in deeper. I have nothing but the highest respect for Brandon and Hannah and the entire team. They made us feel more like a family, than a client.
Wendy Shull
a year ago

The staff is caring and very knowledgeable. They help you as quickly as possible, and worked very hard for us. I'm so pleased with the way they assisted us.
Meghan Rudder
a year ago

Brandon and his team did a great job helping me through my case. I'm so glad I chose him and stuck with him through the transition to his own firm. The staff is very knowledgeable and friendly. They feel like family after all this! Thank you for everything!!Amber J
Amber Higby
2 year ago
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